Mental Health Support

This page lists some of the Worcestershire and national organisations/services that can offer mental health support and information. All of the contact numbers listed below are helplines, unless specifically noted. With thanks to MIND.


Action for Children | Supports children, young people, and families across England with emotional and practical care.

Barnardo’s | Practical information and emotional support for young people, young people leaving care, young carers.

Campaign Against Living Miserably (CALM) | Information and support for anyone who is struggling with things and needs to talk. Offers a helpline and webchat. • ☎ 0800 58 58 58

Childline | Information and advice for young people on topics like bullying, your body, and relationships. • ☎ 0800 1111

EDMHSS (Evesham and District Mental Health Support Services) | Charity supporting people with mental health distress. Day centre, activities group, counselling, alternative therapies, and drop-in. • ☎ 01386 429454 • ✉

FRANK | Confidential support, advice and information about drugs, their effects, and the law. • ☎ 0300 123 6600 • TEXT: 82111

Herefordshire Mind Safe Haven | Safe Haven is a safe and friendly place to access mental health support and advice. • ☎ 01432 372407 (5pm to 10pm) •  ✉

Hub of Hope | A UK-wide database of mental health charities and organisations offering advice and support.

Kooth | Safe, anonymous online community and counselling for young people. Check on the website if it’s available in your area.

Local Minds | Local mental health services across England and Wales. Offers talking therapies, peer support and advocacy.

Mencap | Information and advice for people with a learning disability, their families, and carers. Services include an online community. • ☎ 0808 808 1111 (Learning Disability Helpline)

The Mix | Support, advice & short-term counselling by phone and online for people under 25. • ☎ 0808 808 4994 • TEXT: THEMIX to 85258

NHS Herefordshire & Worcestershire Health & Care Trust | Urgent help/Support if you’re in a mental health crisis • ☎ 0808 196 9127

NHS Every Mind Matters | Information and advice on mental health and wellbeing for young people. Includes videos about dealing with change, social media, and sleep.

NHS Go | Confidential health advice and support for people from 16 to 25. Includes information on mental and physical health.

On My Mind | Information, support, and resources to help young people understand more about mental health and wellbeing. Search the Youth Wellbeing Directory to find services near you.

Our Time | Information and workshops for children and young people whose parents or carers experience mental health problems.

Papyrus HOPELINEUK | For anyone aged under 35 struggling with suicidal feelings, or concerned about a young person who might be struggling • ☎ 0800 068 4141 (M-F 10am-10pm, S-S 2pm-10pm, Bank Holidays 2pm–10pm) • ✉ • TEXT: 07786 209 697

Positive Thoughts | Mental health support group in Malvern run by volunteers. • ☎ 01684 567954 / 01684 574709 • ✉

Reading Well | Self-help books to help people understand and manage their mental health and wellbeing.

Redditch Mental Health Support Group | Provides friendly support group sessions for people with mental illness issues.

Rethink | UK’s largest voluntary sector provider of mental health services. Operates several services within Worcestershire. • ☎ 0300 5000927

Samaritans | 24/7 service for people to talk about any concerns, worries and troubles they’re going through. • ☎ 116 123 • ✉

Shout | Confidential and anonymous 24/7 text support service for anyone struggling to cope. • TEXT: WOO to 85258

Tellmi | A safe, anonymous app where you can talk to other young people about how you’re feeling or what you’re experiencing. Tellmi is moderated to keep you safe and has counsellors if you need more support.

Worcestershire Drug and Alcohol Action Team | Free confidential advice and information. Provided by Pathways to Recovery. • ☎ 0808 1783295

Worcestershire Mental Health Relatives & Carers Group | Provides information, advice and support. • ☎ 0750 3601737

Worcestershire Safe Haven | Telephone support and face-to-face appointments to Worcestershire residents who are experiencing a mental health crisis. • ☎ 01905 600400 (6pm to midnight for support and signposting)

YoungMinds | Mental health support for young people, parents, and carers.

Youth Access | Advice and counselling network for young people.




0300 666 3666



The Hive, Sawmill Close, The Butts, Worcester WR1 3PD

(Based on the ground floor of the Hive, turn left from the entrance to find Careers Worcestershire)